Shipping Information

Shipping Methods & Costs

Order Processing

• Processing Time: 1-2 business days
• Order Cutoff: Orders placed before 2:00 PM ship same day
• Weekend Orders: Processed on next business day
• Holiday Processing: Extended processing during holidays

Shipping Locations

Domestic Shipping (Romania):

We ship nationwide to all cities and rural areas in Romania.

EU Shipping:

Available to all European Union countries with additional delivery time of 5-10 business days.

Order Tracking

Once your order ships, you'll receive:

• Email Confirmation: With tracking number and carrier info
• SMS Updates: Delivery notifications (optional)
• Online Tracking: Real-time status updates
• Support: Contact us for any tracking issues

Important Information

• Delivery Address: Must be complete and accurate
• Delivery Attempts: Up to 3 attempts before return
• Package Security: Signature required for orders over €100
• Damaged Packages: Inspect upon delivery, report immediately
• Customs (EU): Customer responsible for duties/taxes outside Romania

Shipping Questions?

Need help with your shipment? Contact our support team:

• Email: support@holmara.shop
• Phone: +40 0351 422 975
• Hours: Monday - Friday, 9:00 - 18:00